Vehicle Finance

The Group’s vehicle finance business, Moneybarn, was acquired by the Group in 2014. It has since become a leading player in the vehicle finance market in UK. In addition, the expansion into the near-prime vehicle finance market in 2021 provided further opportunities for the business to support more consumers excluded from mainstream lending.

Moneybarn understand that a reliable car, van or motorbike is more than just a vehicle, it’s essential for getting where customers want to be.

Our Customers

£30,000

earn an average of £30k with a core spread between £20-£50k

36-55

are 36-55 years old

92%

are working full time, part-time or are self employed

Moneybarn were brilliant. Very simple, great communication, the documentation came through quickly, just really efficient. I can’t fault them.

It’s given us the ability, as a family unit be able to go to places like camping at the weekend. We know at the drop of a hat; we now have access to a vehicle to do what we want”

Lee, 51,

Customer Service

Manager

How we add value

Moneybarn provides responsible vehicle finance to people across the UK who may be finding it difficult to get a loan they need. With expertise gathered over decades they ensure their customers have access to reliable cars, vans, and motorbikes to better live their lives on the road.

Moneybarn ensure their customers have the means to travel to work, to take their kids to school, to get where they need to go. Even if their credit score is less than perfect. In fact, we can even help people improve their credit score.

How Moneybarn works

The customer is at the heart of everything that Moneybarn do. They provide a Conditional Sale agreement which focuses on helping customers on a better road ahead. Their Customer Services Team work to develop memorable relationships with customers and help them through difficulties if and when they arise.

Moneybarn’s sales structure works through strong broker relationships maintained by consistent lending and simple commission structures. They also have their own Direct Moneybarn Sales Team who act as an in-house broker, who have the tools to offer customers a seamless journey.

They’re continuously investing in areas identified to build market-leading service levels, from automation and credit scoring systems to UX systems. As a company they’re dedicated to providing an excellent customer journey from beginning to end.

At the centre of all discussions with the customer is their sense of care and pride in what they do. Moneybarn will work with the customer to find a solution together to make sure they keep their vehicle for as long as possible.

To know where we’re going, we need to know where we’ve come from

Originally known as Duncton, Moneybarn began life in 1992 as a means of helping people get the vehicle finance they needed to live their lives, even if they’ve had difficulties getting loans elsewhere. The company grew successfully, even through the 2008 recession, into a strong business with a focus on responsible lending.

In 2011, the company relocated its offices to a renovated barn and the team took the decision to offer finance directly to customers alongside its well-established intermediary network. What it needed was a new name and look. Combining the company’s purpose and its unique office space, a new organisation was born: Moneybarn.

Since 2014, Moneybarn has been part of the wider Vanquis Banking Group family. Each part of the Group helps people build better financial futures through access to credit and improving credit scores.

Customer Comments

I can't thank the staff at Moneybarn enough. The help given was way beyond any normal expectations. When my original choice fell through the help that I received with searching for a new vehicle was exemplary. If I could give 10 stars I would. Thank you so much. Vince

The staff had endless patience with me. Whoever I spoke to were always so kind and helpful I would highly recommend this company to anyone wanting to purchase a car. And would like to thank all the staff that helped me. Janet

As always, your staff are helpful, courteous and respectful! Your help has been most appreciated through these past months.”

I was so impressed with how my query was handled. I was the rudest caller to begin with as I was so stressed and panicked, and I thought I was going to lose my car. The person I spoke to made me feel at ease and I can't thank them enough. Life is hard at the moment, but they made me feel like there was light at the end of the tunnel

I’ve had a brilliant experience with Moneybarn. The process was very clear and quick and I’ve received nothing but great customer service ever since. If it wasn’t for them, I wouldn’t have a car and probably not a job either as I desperately needed one for my commute.”

I guess it’s all about trust really. When you speak to companies who want your money you don’t feel like they understand. It feels like Moneybarn are on my side.”

Moneybarn were very helpful and understanding, explained the process very well, making it easy and straightforward. After the loan and purchase of my vehicle was completed, they have followed up in the same friendly and helpful way with an easy to use app that allows me to track and manage my monthly payments. Jason