We are Provident Financial Group or, as we’re more generally known, PFG. We’re a FTSE 250 company listed on the London Stock Exchange; a specialist lender for the 12 million UK adults not served by mainstream credit companies.
Through our businesses we serve 1.8 million people through credit cards, vehicle finance and personal loans. We employ 4,865 colleagues across the UK who deliver our products and serve our customers from a network of branches, call centres and central offices.
Established in 1880, we’ve not only retained but continue to build on our founding values. We aim to put people on a path to a better everyday life by making sure our customers are at the heart of everything we do. We lend responsibly and act responsibly by making affordability a key part of our decisioning, so customers are better able to manage their loans and their repayments.
PFG is made up of three divisions that focus on vehicle finance, credit cards and consumer finance.
We are a specialist lender here to serve the 1 in 5 UK adults who are not well served by mainstream lenders.
Built with our customers’ circumstances in mind, our business model includes a range of products designed to meet varying customer needs.
We lend responsibly and we act responsibly; we balance data and insight with customer need to create a sustainable business.
The principal responsibility of the Board is to promote the long-term success of PFG and deliver sustainable shareholder value.
PFG is committed to the highest standards of corporate governance; here you’ll find more on how we achieve this.