CR reporting

Provident Financial Group has published an annual CR report since 2004.

Each report gives us the opportunity to reflect on our progress and update our stakeholders on the group’s performance across a range of social, ethical and environmental issues. All our previous CR reports are available here.

Ensuring the integrity of our commentary and data is paramount in our reporting. As such, both are independently assured by Corporate Citizenship, an independent sustainability management consultancy. This helps to reassure our stakeholders that our CR management systems, processes and methodologies reflect legislation and best practice. It also helps to ensure that the data we use to form the basis of our narrative is accurate, rigorous and material.

Corporate Citizenship’s assurance of our CR report appraises the extent to which it complies to the AccountAbility AA1000 Assurance Standard (AA1000AS) principles of inclusivity, materiality and responsiveness. The content and quality of the information is also tested against the Global Reporting Initiative’s G4 sustainability guidelines by Corporate Citizenship. 

The LBG (London Benchmarking Group) model is also employed across the breadth of the group’s community programmes. The aim of this model is to ensure that all our community contributions are reported under the common LBG guidelines. In doing so, the outputs and longer term community and economic impacts of our community involvement projects can be meaningfully analysed.

We also audit the environmental management systems we have in place in our offices against the requirements of ISO 14001; which saw the EMS in place at our Bradford head office certified to ISO 14001:2015 in 2017.