Health, safety and well-being

Effective occupational health, safety and well-being practices have a positive impact on staff morale and motivation, and a positive impact on labour costs too, such as through reductions in sickness absence. The initiatives we have in place are linked to a range of KPIs, including those that relate to accidents, incidents or occurrences, and levels of absenteeism.

Our divisions are responsible for the day-to-day management of health and safety issues. Our divisions also have additional policies on a range of health, safety and well-being issues, available to all employees via our intranet sites, employee handbooks and through induction programmes.

We continue to manage health and safety through division-specific steering groups, which plan a range of health and safety activities and initiatives – such as producing guides and delivering personal safety campaigns twice each year. Each divisional board regularly considers health and safety topics and produces an annual report on compliance with the group-wide health and safety policy. Health and safety representatives work across our businesses to implement initiatives and manage impacts.

In terms of supporting our people’s well-being more generally, we offer all employees and their family members’ access to an Employee Assistance Programme which offers support on personal issues. This service is provided by Legal and General and the Positive People Company, in the UK and Republic of Ireland, respectively.

Our subsidiary businesses undertake a range of activities to improve the fitness and well-being of their people. This includes making healthy food options available to staff in restaurant facilities and raising awareness of relevant health and well-being issues.

In 2014, we teamed up with Nuffield Health to create a Fitness and Wellbeing Centre at our head office in Bradford. The Centre offers a variety of benefits and services for all colleagues, including a state-of-the-art fitness facility, where head office employees can use equipment, take part in classes run by a professional fitness instructor and choose from a variety of educational sessions. We also have a gym at our Moneybarn business, while subsidised gym membership is also available to staff in other parts of our business.