Our primary role is to supply credit in a responsible manner to non-standard credit market customers – those with lower incomes, those with no credit history yet or a very limited credit history, those who have had problems with credit in the past but are now over those problems. But there is a Bigger Picture that extends far more widely than that of our primary role. This Bigger Picture encompasses all the other areas where our business touches the wider society in which we operate and, indeed, the wider world.
A huge difference has been made to the lives of so many people within the community in which I live and work.
Mick Dodd, Area Manager, The Door
With our customer-first ethos, CR plays a systemic role in our decision-making processes across the business, to ensure all our stakeholders benefit.
Peter Crook, Chief Executive
Read our latest CR report