Our Sustainability Strategy is aligned with our Purpose of helping to put people on a path to a better everyday life. It does this by ensuring that we focus on lending to our customers in a responsible manner, alongside behaving responsibly and sustainably in all other stakeholder relationships.
Corporate Responsibility Report 2020
This report provides a balanced account of how our Purpose and strategic behaviour are aligned to our responsible business strategy.
Our Sustainability Strategy
Our Sustainability Strategy is key to delivering our purpose of helping to put people on a path to a better everyday life.
Helping Our Customers
Our core business goal is to provide customers with opportunities to borrow a sensible amount in a transparent, responsible and sustainable way.
Supporting Our Colleagues
An encouraging, supportive and inclusive workplace culture is essential to the wellbeing of our colleagues and the sustainability of our business.
Investing in Our Communities
Our social impact strategy aligns with our Purpose by addressing key barriers to financial inclusion and helping people overcome them.
Responding to Climate Change
We are committed to minimising our environmental impact while determining the risks climate change presents to our business and its stakeholders.
Our performance is measured annually against a range of environmental, social and governance (ESG) criteria.
Our corporate policies set the codes of conduct, controls, processes and requirements for all colleagues, suppliers and contractors, and our operating divisions.