Provident Financial Group today welcomes the proposals from the FCA on Home Collected Credit and its suitability for its customer base. We are pleased to note that the FCA has recognised the bespoke characteristics of the product, particularly the value and the flexibility it provides its customers.
The changes Provident Financial have made to its Home Collected Credit operating model, in particular the recording of all sales interactions with customers, means we will be able to evidence compliance with the revised requirements set out in the FCA review. We look forward to working with the FCA as these changes are rolled out across the industry.
Richard King / Jade Byrne, Provident Financial 01274 351 900
Gary Thompson/Vicki Turner, Provident Financial 01274 351 900