Jobs at PF

A female employee

We’re looking for talented, motivated people to join our teams across the country. If you are interested in joining a FTSE mid-shares 250 company and developing your career in a friendly, exciting and challenging environment, then take a look at some of our current vacancies below.

Company: Provident Financial Management Services Ltd
Job Title: Business Intelligence Manager
Type of contract: Permanent
Location: Bradford
Reference: ITS038

About the Role

A new and exciting opportunity has arisen for a Business Intelligence Manager to join our Data Strategy and Delivery team within Satsuma! The successful candidate will be responsible for managing the Satsuma Business Intelligence Team ensuring the delivery of quality BI that meets business requirements.

Your main roles and responsibilities will include;

  • Ensuring best practices are followed by developers/testers
  • Speaking with Business/Product Owners to drive out BI requirements
  • Ensure the BI team works to appropriate development/testing and documentation standards
  • Ensure that the development team work within data protection and data guidelines
  • Ensure the data measures within the BI are documented within a measure catalogue

About You

The successful candidate will have;

  • Management/leadership experience
  • Knowledge and experience of the full Microsoft SQL Server 2012, BI Stack, SSAS/ SSIS/ SSRS
  • Strong database and ETL design knowledge
  • Experience of working in Data Warehousing/BI projectsIterative/agile development methodologies (SCRUM, XP, RUP etc)
  • Experience of analysing requirements and how they impact the data environment

Sound like you?

  • Ability to manage stakeholders expectations
  • Able to work under pressure and to tight deadlines

Candidates names MUST appear on the CV.

 

Salary and benefits

£40,000 - £50,000 per annum

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)
  • Annual Profit Bonus – 10% of salary
  • Company Car – G3a (£4,332)
  • PMI entitlement
  • PHI entitlement    

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

12th May 2014

For further information on this position or to apply please send your CV to hayley.forsyth@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Business Intelligence Developer
Type of contract: Permanent
Location: Bradford
Reference: ITS027

A new and exciting opportunity has arisen for a Business Intelligence Developer to join our Data Strategy and Delivery team within Satsuma! The successful candidate will be responsible for developing the quality of BI that meets business requirements, data marts, OLAP cubes and reports.

Your main roles and responsibilities will include;

  • Integrating Unit Testing into development approach
  • Working closely with BI Tester to deliver high quality BI to requirements
  • Coaching junior developers
  • Design, develop and deploy data marts, cubes and reports
  • Reporting progress to BI Manager
  • Work with BI testers to ensure adequate testing has been completed on the system

About You

The successful candidate will have;

  • Knowledge and experience of the full Microsoft SQL Server 2012, BI Stack, SSAS/ SSIS/ SSRS
  • Strong database and ETL design knowledge
  • Experience of working in Data Warehousing/BI projects
  • Iterative/agile development methologies (SCRUM, XP, RUP etc)
  • Experience of developing within team Foundation Server environment

Sound like you?

  • Ability to build relationships across all areas of the business
  • Able to work under pressure and to tight deadlines
  • Work off your own initiative
  • Enthusiastic to use latest techniques/tools to deliver best possible BI to support the business

Candidates names MUST appear on the CV.

Salary and benefits

£30,000 - £40,000 per annum

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)  

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

12th May 2014

For further information on this position or to apply please send your CV to hayley.forsyth@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Business Intelligence Test Analyst
Type of contract: Permanent
Location: Bradford
Reference: ITS037

About the Role

A fantastic opportunity has arisen for an experienced Business Intelligence Test Analyst to join our Data Strategy and Delivery team within Satsuma!

The successful candidate will ensure there is a common approach to BI testing across the BI teams. They will have a thorough understanding of testing methodologies including UAT, system testing, integration testing and regression testing.

Your main roles and responsibilities will include;

  • Ensure the quality of all BI produced by the team
  • Executing test Scripts to test Data, MI and other outputs
  • Integrating Unit testing into overall test approach
  • Defect tracking
  • Defining the test approach
  • Reporting Test Progress
  • Ensuring a common approach to BI testing across the BI teams
  • Coaching less senior testers

About You

The successful candidate will have experience in;

  • Hands on experience with Microsoft SQL Server, T-SQL and SSIS
  • Working in Data Warehousing/BI projects
  • Iterative/agile development mythologies (SCRUM, XP, RUP etc)

Sound like you?  

  • Ability to build relationships across all areas of the business ·        
  • Able to work under pressure and to tight deadlines
  • Work off your own initiative

Candidates names MUST appear on the CV.

Salary and benefits

£30,000 - £40,000 per annum

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)  

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

12th May 2014

For further information on this position or to apply please send your CV to hayley.forsyth@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: IT Operations Delivery – Team Leader
Type of contract: Permanent
Location: Bradford

The Role:

In this role, you will lead the day to day line, resource and service management activities of the team.

You will focus on delivering service that resonates with the core of our ethos that is: the Operations Delivery Lead will drive high-quality work and performance standards, within the team, in line with key performance indicators and organisational performance requirements.

As a leader for a multi-disciplined team (delivering both a technical and support service), the role holder must manage the split of resource, between projects/improvements and operational service.

Working as part of the Operations Delivery leadership team, the role holder must shape and improve their area of responsibility and assist in defining the strategic and tactical direction, of the Operations Delivery function and alignment with the rest of IT.  

You will know this is the right role for you because you would have had past experience in:

  • Line Management (inclusive off):-
    • Setting  objectives and reviewing progress and conducting appraisals
    • Helping individuals develop effective Personal Development Plans and Identifying  suitable training/coaching opportunities to build this
    • Driving, encouraging and motivating the team

You would also have:

  • Good depth of  knowledge across all core operational disciplines
  • Knowledge of ITIL best practice pertaining to service management
  • Knowledge on Microsoft n-tier applications and technologies
  • A good understanding of all business core applications

To succeed in this role you will need

  • Energy and drive
  • Strong leadership skills
  • Coaching, Mentoring & People Development skills
  • To be a quick learner with strong problem solving skills

About us:

We are Provident Financial one of the leading providers of personal credit to the non-standard lending market. We have over 2.7million customers and with our network of over 400 branches, administrative offices and our state of the art call centers; we pride ourselves on our unique, humane and helpful service to our customers.  

This is an exciting time for Provident. We have clear direction and goals we want to achieve. We have launched a new product – Satsuma – and we are looking for more opportunities, to enable us continue to grow our business from the strong position we are in and also increase our share in the UK non-standard credit market.  

We have a responsible approach to lending and this enables us to remain sound and profitable; but best of all it provides us a foundation, to create and develop new products for our market that continue to support and help our customers satisfy their own needs. So if you want to continue your career in a place that offers new and exciting challenges, in a stable and secure environment, then we are the place to be!

This is a role that is charged with:

  • Maintaining service operations and providing a consistent and effective function line of business (applications & infrastructure), within agreed SLA’s at department and business level.
  • Following agreed Departmental ITL processes, to implement and promote efficient and effective Incident, Change, Problem and Release Management.
  • Promoting and demonstrating professional behaviour and attitudes including, but not limited to , the customer and service support ethos, across the Business

Candidates names MUST appear on the CV.

Salary

Competitive salary and bonus

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)
  • Offices in Bradford Centre 20%bonus dependant on business performance
  • Private Health Care  

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

30th December 2014

For further information on this position or to apply please visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Portfolio Manager
Type of contract: Permanent
Location: Bradford
Reference: 4207

The Opportunity:

This is an exciting time for Provident. We have clear direction and goals we want to achieve. We have launched a new product – Satsuma – and we are looking to launch another new product, to enable us continue to grow our business from the strong position we are in and also increase our share in the UK non-standard credit market.

We have an opportunity for someone to come in and work in our Value Analytics team to support the growth of our Product Portfolio. This is a role, where you will have the opportunity to come in and make your own, by helping to build and grow this brand.

The Role

This is a challenging and exciting role that will involve you:

  • Reviewing  our portfolio performance against the business risk appetite, through MI reviews and analysis
  • Developing new strategies to optimise value generation
  • Developing a suite of collections monitoring MI and identifying opportunities to improve performance
  • Designing, monitoring and evaluating, how well we do against, our champion challenger strategies
  • Monitoring performance of scorecards and proposing strategies to improve same
  • Presenting proposals / recommendations to senior management
  • Collaborating with the Decision Science team to develop and improve credit models
  • Managing and developing junior analysts

About Us:

We are Provident Financial one of the leading providers of personal credit to the non-standard lending market. We have over 2.7million customers and with our network of over 400 branches, administrative offices and our state of the art call centers; we pride ourselves on our unique, humane and helpful service to our customers.  

We have a responsible approach to lending and this enables us to remain sound and profitable; but best of all it provides us a foundation, to create and develop new products for our market that continue to support and help our customers satisfy their own needs. So if you want to continue your career in a place that offers new and exciting challenges, in a stable and secure environment, then we are the place to be!

The Person

This role will be right for you because you will have:

  • Experience in an analytics position, preferably working in a credit risk or collections role
  • Proven experience of training, coaching and developing a team
  • Experience with SAS or SQL and advanced knowledge of Microsoft Office applications (especially Excel)
  • A strong educational background with a numerate degree

Additionally, you will be highly numerate, with the ability to interpret MI and financial data and you will be someone who:

  • Takes a logical approach to problem solving
  • Has a strong commercial sense and excellent written and verbal communication skills
  • Is able to take the initiative and work in a fast paced environment

Candidates names MUST appear on the CV.

Occasional duties

  • To implement changes in Company policy.
  • To conduct Agent meetings as required.
  • To participate in seasonal customer promotions.
  • To conduct security work as necessary.

Salary

Competitive salary and benfits

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

30th April2014

For further information on this position or to apply please visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Senior Analyst
Type of contract: Permanent
Location: Cambridge
Reference: 2628

The Opportunity:

This is an exciting time for Provident. We have clear direction and goals we want to achieve. We have launched a new product – Satsuma – and we are looking to launch another new product, to enable us continue to grow our business from the strong position we are in and also increase our share in the UK non-standard credit market.

We have an opportunity for someone to come in and work in our Value Analytics team, in order to support the growth of our product portfolio. This is a role, where you will have the opportunity to come in and make your own, by helping to build and grow this brand.

The Role

This is a challenging and exciting role that will involve you:

  • Reviewing portfolio performance against the business risk appetite, through MI reviews and analysis
  • Developing new strategies to optimise value generation
  • Developing a suite of collections monitoring MI and identifying opportunities to improve performance
  • Designing monitor and evaluate champion challenger strategies
  • Monitoring performance of scorecards and propose strategies
  • Collaborating with Decision Science team to develop and improve credit models
  • Acting as mentor / manager of junior analysts

No agencies please.

ABOUT US:

We are Provident Financial one of the leading providers of personal credit to the non-standard lending market. We have over 2.7million customers and with our network of over 400 branches, administrative offices and our state of the art call centers; we pride ourselves on our unique, humane and helpful service to our customers.

We have a responsible approach to lending and this enables us to remain sound and profitable; but best of all it provides us a foundation, to create and develop new products for our market that continue to support and help our customers satisfy their own needs. So if you want to continue your career in a place that offers new and exciting challenges, in a stable and secure environment, then we are the place to be!

The Person

We are looking for someone who:

  • Has worked or is currently working in an analytics position
  • Has good experience with SAS or SQL and advanced knowledge of Microsoft Office applications (especially Excel)
  • Has a strong educational background, with a numerate degree
  • Is highly numerate, with the ability to interpret MI and financial data
  • Takes a logical approach to problem solving
  • Has a strong commercial sense, with excellent written and verbal communication skills
  • Has the ability to take the initiative and work in a fast paced environment

Candidates names MUST appear on the CV.

Salary

Competitive salary and benefits

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

30th April 2014

For further information on this position or to apply please email your CV to utty.akinlaja@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Senior Risk and Regulatory Manager
Type of contract: Permanent
Location: Bradford
Reference: 4087

The Role:

We are looking for a strong risk professional, who has deep insight into regulatory risk and changes within the FS sector. Your skills and experience should enable you:

  • Identify impact of regulatory changes on the business
  • Point of contact for internal stakeholders in relation to questions about or advice on the Conduct Risk Framework and its implementation
  • Scanning the regulatory horizon and provide the business with a sound and pragmatic interpretation of any regulatory change.
  • Implement reporting upwards about effectiveness of delivery of the Conduct Risk Framework
  • Ensure the implementation of the agreed Conduct Risk approach across the lines of business and functions delivers consistently fair outcomes for our customers.
  • To develop appropriate methodologies to ensure that all compliance issues are known and understood - and that plans are in place to work with the wider compliance team to promote and build a culture where conduct risk and regulatory compliance are integral to all that we do.
  • Take responsibility for management of the Compliance Monitoring Plan through planning, preparation and completion of the rolling risk-based assessment programme through active engagement with business managers and staff.
  • To collate and maintain compliance records, ensuring evidence is documented and auditable
  • To work with senior management to ensure appropriate process, systems and controls are defined and are in place
  • All risks and issues are identified and escalated, to ensure that customers are treated fairly.
  • Work across several project work streams simultaneously and manage senior stakeholder expectations.
  • To manage and assist in regulatory projects and initiatives.
  • Actively participate on committees with follow up and discussion
  • Form informal networks with departments, to brief, advise and regularly update them on regulatory developments

Candidates must provide proof of eligibility to work in the UK when requested

ABOUT US:

We are Provident Financial one of the leading providers of personal credit to the non-standard lending market. We have over 2.7million customers and with our network of over 400 branches, administrative offices and our state of the art call centers; we pride ourselves on our unique, humane and helpful service to our customers.  

This is an exciting time for Provident. We have clear direction and goals we want to achieve. We have launched a new product – Satsuma – and we are looking for more opportunities, to enable us continue to grow our business from the strong position we are in and also increase our share in the UK non-standard credit market.  

We have a responsible approach to lending and this enables us to remain sound and profitable; but best of all it provides us a foundation, to create and develop new products for our market that continue to support and help our customers satisfy their own needs. So if you want to continue your career in a place that offers new and exciting challenges, in a stable and secure environment, then we are the place to be!

You would be responsible for ensuring that the appropriate process, systems and controls are in place, risks and issues are identified and escalated to ensure that customers are treated fairly.

This responsibility will also cover delivering compliance oversight through providing stakeholders with an objective view of the effectiveness of regulatory controls.

To keep the senior management team informed of anticipated regulatory changes that may impact on the business operations.

This role will demand that you are able to maintain a detailed knowledge of the Consumer Credit Act (CCA) and the provisions set out by the Office of Fair Trading (OFT) and the Financial Conduct Authority (FCA). In addition you will need to possess a thorough understanding of all other financial service industry regulations.

You will have responsibility for scanning the regulatory horizon and providing the business with a sound and pragmatic interpretation, of any regulatory change.

You will also support the embedding process of the Conduct Risk Management approach within the wider Risk Management Frameworks; liaising with areas such as second line of defence to challenge and oversee adherence to and effectiveness of the delivery of the Conduct Risk Framework.

You will be comfortable professionally challenging business policies; processes and procedures in a constructive and effective manner; with an appreciation of commercial needs of business.

Candidates names MUST appear on the CV.

Salary

Competitive salary and benefits

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)
  • Offices in Bradford Centre
  • 20%bonus dependant on business performance
  • Private Health Care

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

30th April 2014

For further information on this position or to apply please visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Senior Field Marketing Executive - (ROI)
Type of contract: Permanent
Location: Bradford

The Role:

A superb opportunity has arisen due to the expansion of the marketing department, for a Senior Field Marketing Executive to join us as we look to grow our business in the Republic of Ireland (ROI).  

This will be a truly challenging role where you will look to develop strong relations with the ROI field teams, in order to understand what opportunities and challenges we have, and use this to inform marketing activity within the ROI.

 You will know this role is right for you because you:

  • Possess excellent written and verbal communication skills.
  • Have good analytical acumen.
  • Have excellent attention to detail.
  • Have the ability to efficiently manage several projects simultaneously.
  • Are a self-starter, with the ability to work under your own steam and deliver, with remote management support.
  • Are a good team player with strong motivation and initiative to make projects happen.
  • Have your Driving Licence.
  • Can support:
  • Flexible working hours as and when required.
  • Travel around Republic of Ireland to visit colleagues/stakeholders in the field. Travel to the UK and stay overnight, minimum twice per month.

ABOUT US:

We are Provident Financial one of the leading providers of personal credit to the non-standard lending market. We have over 2.7million customers and with our network of over 400 branches, administrative offices and our state of the art call centers; we pride ourselves on our unique, humane and helpful service to our customers.  

This is an exciting time for Provident. We have clear direction and goals we want to achieve. We have launched a new product – Satsuma – and we are looking for more opportunities, to enable us continue to grow our business from the strong position we are in and also increase our share in the UK non-standard credit market.  

We have a responsible approach to lending and this enables us to remain sound and profitable; but best of all it provides us a foundation, to create and develop new products for our market that continue to support and help our customers satisfy their own needs. So if you want to continue your career in a place that offers new and exciting challenges, in a stable and secure environment, then we are the place to be!

If you take on this role, you will have responsibility over implementing the Field Marketing strategy for our Home Credit business, which is aimed at driving revenue and growth.  

You will develop relations with field and grow a customer understanding. You will embed central marketing activity and best practice and identify and respond to localised marketing opportunities. In addition this role will look to:

  • Work closely with our ROI field team to understand in-depth the business requirements & opportunities.
  • Formulate and maintain the annual rolling ROI Field Marketing budget, allocating spend to support strategy execution.
  • Work with the ROI field team to create and implement strong marketing campaigns and support materials that meet identified requirements across a range of channels.
  • Work with the wider marketing team to use insights from the field to inform central marketing activity.
  • Work effectively with third party suppliers to manage execution of campaigns, in-line with budget & agreed requirements. Manage ROI marketing agency.
  • Identify cost savings.

Candidates names MUST appear on the CV.

Salary

Competitive salary and benefits

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months Holidays start at 25 days (Holiday Year from Jan – Dec)
  • Offices in Bradford Centre
  • 20%bonus dependant on business performance
  • Private Health Care  

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references  

Closing date

30th April 2014

For further information on this position or to apply please email your CV to utty.akinlaja@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: SQL Server Database Administrator
Type of contract: Permanent
Location: Bradford

The Role:

In this role you will need to have had Experience:

  • Experience as a Database Administrator of large (>2TB) databases.
  • Supporting and troubleshooting SSRS reports and SSIS packages.
  • Developing and maintaining backup strategies.
  • Release and patch management.Using service management tools incorporating Incident, Problem and Change Management processes.
  • Adherence to ITIL best practices.
  • Some experience of working with Oracle is preferable.

Person:

  • Demonstrate excellent customer service skills with a strong service and support background.
  • Self-motivated, organised, able to prioritise and perform effectively under pressure.
  • Have the ability to communicate clearly and confidently with people at all levels.
  • Excellent understanding of logical and physical database design.
  • ITIL Foundation qualified.
  • A relevant Microsoft certification or equivalent.
  • Educated to Degree level in an IT discipline.

ABOUT US:

We are Provident Financial one of the leading providers of personal credit to the non-standard lending market. We have over 2.7million customers and with our network of over 400 branches, administrative offices and our state of the art call centers; we pride ourselves on our unique, humane and helpful service to our customers.  

This is an exciting time for Provident. We have clear direction and goals we want to achieve. We have launched a new product – Satsuma – and we are looking for more opportunities, to enable us continue to grow our business from the strong position we are in and also increase our share in the UK non-standard credit market.  

We have a responsible approach to lending and this enables us to remain sound and profitable; but best of all it provides us a foundation, to create and develop new products for our market that continue to support and help our customers satisfy their own needs. So if you want to continue your career in a place that offers new and exciting challenges, in a stable and secure environment, then we are the place to be!

The company is looking for an experienced Database Administrator to join one of its highly active and successful IT Operations teams.  Working as part of the Database Application Services team within IT Operations Delivery, this is a rare opportunity for an individual who is looking to further their IT career in the area of Database Administration. 

Technical Ability:

  • Server 2005/8 database administration.
  • Strong T-SQL scripting skills.
  • Able to develop Stored Procedures, Functions, Triggers and Views.
  • Strong Indexing & Performance Optimisation skills.
  • Able to develop SSRS reports and SSIS packages.
  • Replication, clustering & capacity planning.
  • PowerShell scripting skills.

Main Duties:

  • Proactive monitoring of databases & servers.
  • Ownership and management of Incidents, Changes and Problems.
  • Development, documentation and maintenance of support tools, processes and procedures.
  • Knowledge capture and transfer.
  • Train and mentor other IT staff.
  • Continual Service Improvement and Systems Transition.

Candidates names MUST appear on the CV.

Salary

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)
  • Offices in Bradford Centre
  • 20%bonus dependant on business performance
  • Private Health Care  

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

30th April 2014

For further information on this position or to apply please send your CV to utty.akinlaja@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Marketing Analytics Manager
Type of contract: Permanent
Location: Bradford
Reference: 4208

The Opportunity:

This is an exciting time for Provident. We have clear direction and goals we want to achieve. We have launched a new product – Satsuma – and we are looking to launch another new product, to enable us continue to grow our business from the strong position we are in and also increase our share in the UK non-standard credit market.

We have an opportunity for someone to come in and work in our Value Analytics team, in order to support the growth of our product portfolio. This is a role, where you will have the opportunity to come in and make your own, by helping to build and grow this brand.

The Role

In this role, you will be responsible for:

  • Producing data driven solutions, to support the marketing strategies and optimise marketing channels performance
  • Undertaking campaign analysis and reviewing cost and value performance, against target KPIs
  • Analysing performance by channel (inclusive of attribution modelling)
  • Working with the Marketing team to champion challenger design, testing and analysis
  • Undertaking brand analysis
  • Producing the Marketing reporting pack and investigating variances to plan
  • Providing support for the Market Research team
  • Collaborating with the Decision Science team to develop and improve marketing models
  • Managing and developing junior analysts

ABOUT US:

We are Provident Financial one of the leading providers of personal credit to the non-standard lending market. We have over 2.7million customers and with our network of over 400 branches, administrative offices and our state of the art call centers; we pride ourselves on our unique, humane and helpful service to our customers.  

We have a responsible approach to lending and this enables us to remain sound and profitable; but best of all it provides us a foundation, to create and develop new products for our market that continue to support and help our customers satisfy their own needs. So if you want to continue your career in a place that offers new and exciting challenges, in a stable and secure environment, then we are the place to be!

The Person

We are looking for someone who: 

  • Is experienced in an analytics position, preferably working on projects focused on marketing initiatives
  • Has proven experience of training, coaching and developing a team
  • Is experienced with SAS or SQL, and advanced knowledge of Microsoft Office applications (especially Excel)
  • Has a strong educational background with a numerate degree
  • Is highly numerate, with the ability to interpret MI and financial data
  • Has a logical approach to problem solving
  • Has a strong commercial sense, and excellent written and verbal communication skills
  • Is able to take the initiative and work in a fast paced environment

Candidates names MUST appear on the CV.

Occasional duties

  • To implement changes in Company policy.
  • To conduct Agent meetings as required.
  • To participate in seasonal customer promotions.
  • To conduct security work as necessary.

Salary

Competitive salary and benefits

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

30th April 2014

For further information on this position or to apply please send your CV to utty.akinlaja@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Security Operations Technical Analyst
Type of contract: Permanent
Location: Bradford

The Role:

This is a great opportunity for you to continue your career in IT Security, with a company that will develop you and afford you a clear career path.

To succeed in this role, you would have knowledge and past experience in:

  • Configuration and monitoring of gateway security products for web and email
  • Configuration and monitoring of server and endpoint protection applications including anti-virus, port security and encryption
  • SIEM implementation and configuration
  • Microsoft Active Directory including group policy management
  • Patch management including Microsoft Windows update services
  • Vulnerability scanning
  • Security metrics reporting
  • Planning and implementation of enterprise wide solutions
  • Change, incident and problem management

Additionally you would have :

  • A working knowledge of Microsoft operating systems; core Microsoft Windows technologies (Active Directory, Windows Server, Windows Desktop Operating Systems)
  • A working knowledge of management, operation, configuration and monitoring of security technologies along with knowledge of Intrusion detection, ethical hacking, penetration testing.
  • An understanding and experience of network infrastructure devices and firewalling, virtualization technologies, large scale technical infrastructure and associated best practice.
  • An understanding of mobile device management and security. An awareness of the cyber threat landscape and the solutions available to protect against it.

ABOUT US:

We are Provident Financial one of the leading providers of personal credit to the non-standard lending market. We have over 2.7million customers and with our network of over 400 branches, administrative offices and our state of the art call centers; we pride ourselves on our unique, humane and helpful service to our customers.  

This is an exciting time for Provident. We have clear direction and goals we want to achieve. We have launched a new product – Satsuma – and we are looking for more opportunities, to enable us continue to grow our business from the strong position we are in and also increase our share in the UK non-standard credit market.  

We have a responsible approach to lending and this enables us to remain sound and profitable; but best of all it provides us a foundation, to create and develop new products for our market that continue to support and help our customers satisfy their own needs. So if you want to continue your career in a place that offers new and exciting challenges, in a stable and secure environment, then we are the place to be!

The role holder will primarily be responsible for:

  • Infrastructure application and data protection:
  • Proactively assessing potential risks and infrastructure vulnerabilities.
  • Managing and monitoring infrastructure protection processes.
  • Proactively deploying and/or amending security technologies.
  • Providing security subject-matter guidance.
  • Providing reports for auditing and compliance.

Candidates names MUST appear on the CV.

Salary

Competitive salary and benefits

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)
  • Offices in Bradford Centre
  • 20%bonus dependant on business performance
  • Private Health Care  

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

30th April 2014

For further information on this position or to apply please send your CV to utty.akinlaja@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Senior Marketing Manager
Type of contract: Permanent
Location: Bradford
Reference: 4236

About Us

We're hiring!

There has never been a better time to join Provident Financial Group. We have a strong and clear agenda this year that will transform our business into a truly multichannel organisation. We have already launched a successful new product – Satsuma – and we are looking to launch another new product this year! This will enable us to continue to grow our business from the strong position we are already in, increasing our share in the UK non-standard credit market.

So, if you have aspirations to join a forward thinking and innovative organisation, Provident Financial Group could be the place for you!

About the Role

A rare and exciting opportunity has arisen for an experienced and highly motivated individual to join our Home Credit Marketing team. As a Senior Multichannel Marketing Manager you will be responsible for developing and executing our Home Credit Marketing plan. The successful candidate will exceed customer acquisition, engagement and retention targets while effectively leading and developing the Home Credit Marketing team. ·        

  • Develop digital and offline capabilities across all forms of media
  • Develop the Home Credit brand
  • Drive winning Advertising campaigns across all media to exceed customer acquisition targets
  • Develop and execute retention targets
  • Develop and manage online/offline customer experience
  • Support, coach, motivate and mentor the Home Credit Marketing team

About You

The successful candidate will have experience of;

  • Online, offline and direct mail marketing
  • Managing and building brands and running campaigns
  • Team Management
  • Agency Management
  • Building relationships with key stakeholders across the business
  • Defining and embedding a customer journey  

Sound like you?

  • Customer driven and committed to delivering exceptional customer experiences
  • Proactive and enthusiastic
  • Resilient and have the ability to deliver under pressure
  • Strong organisational skills
  • Good negotiating skills    

Candidates names MUST appear on the CV.

Salary

Competitive salary and benefits

  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)
  • Based Bradford Head Office
  • Car grade 3
  • 10%bonus dependant on business performance
  • PHI entitlement
  • PMI entitlement  

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

28th April 2014

For further information on this position or to apply please visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: User Experience Manager
Type of contract: Permanent
Location: Bradford

Satsuma Loans is here!  We are expanding the digital team and looking for a passionate User Experience Manager to join at an exciting time.  This is a rare opportunity where you get to come in at the beginning and really make your mark on the company’s website strategy and user experience.

  • Take a look at our new responsive website
  • Take a look at the new TV ad on our YouTube channel
  • Take a look at the mentions this has generated on Twitter and Facebook

What would you do?  How would you play your part in driving forward Satsuma Loans to make it a success?

We are looking for a highly driven individual who wants to succeed.  We are looking for a user experience expert who wants to push the boundaries in digital, who has the drive and enthusiasm to build award winning campaigns at the same time as delivering the best customer experience online.

We are looking for a person where the team environment they work in is important.  It will be dynamic, fast paced and rewarding.  We value the people we work with and it is something we will protect.  You must share the same team working ethics and compliment our already successful digital team.

You must be passionate and enthusiastic about digital, keeping pace with the latest industry knowledge and be able to represent the Satsuma brand in a credible and modern way.

You must have the commercial awareness and numerical skills to be able to drive business performance, implement the best customer journey, and claim your stake as the user experience expert in the business.

This is a hands on role in the Performance Marketing team.  The User Experience Manager will have responsibility for a first class customer journey, the digital change agenda, MVT and setting the website plan across the business. 

Responsibilities split broadly across the following areas, but this is a role you can shape as you develop it for Satsuma:

  • Understanding current and future customer requirements and business needs, shape and prioritise the digital change agenda
  •    Create a best in class customer journey, maximising customer acquisition performance through a highly optimised website funnel
  • Own the MVT plan in order to optimise sales, conversion and drive forward actionable insight from online customer experience research
  • Support the customer retention team through content execution and actively sharing insights to help them increase customer satisfaction and sales performance
  • Define new website and digital capabilities, securing resource within the business change agenda to develop the concepts and deploy
  • Live and breathe all website KPIs across mobile, tablet and desktop
  • Support your Social, SEO and Digital Marketing colleagues to ensure customer journey best practise across all website content and content execution happens in a timely manor
  • Own and manage the website segment of the content plan
  • Manage the change pipeline, working with external partners and internal development teams to deliver change ensuring it’s fully tested before deployment
  • Channel management for Email, SMS and Direct Mail, with line management responsibility for 1 FTE to execute campaigns

Skills and Experience:

In the interview process we are looking for you to demonstrate the following characteristics, skills and experience.

  • A strong marketing background and an extensive knowledge of website content and change management  
  • Knowledge of content management systems, their advantages and pitfalls
  • Demonstrate through robust examples how you’ve driven success through MVT
  • A passion for customer experience, demonstrating this is at the heart of everything you do in digital
  • Strong numerical and problem solving skills
  • Experience of line management
  • An enthusiastic and outgoing personality
  • Experience managing agencies within budget constraints
  • Excellent written and verbal communication skills
  • Email, SMS and DM channel management

Candidates names MUST appear on the CV.

Salary and benefits

£40,000, Depending on experience.

  • Group Self Invested pension plan  
  • SAYE (Share Option Scheme) – able to join after 6 months
  • Holidays start at 25 days (Holiday Year from Jan – Dec)
  • Offices in Bradford
  • 10% bonus dependant on business performance
  • Private Health Care  

All new employees are subject to:

  • 6 Month probationary period
  • Satisfactory CCJ checks
  • Satisfactory references

Closing date

30th April 2014

For further information on this position or to apply please send your CV to Brett.bennett@provident.co.uk or visit www.providentcareers.co.uk.

Company: Provident Financial Management Services Ltd
Job Title: Communications Executive
Type of contract: Permanent
Location: Bradford

Exciting opportunity for an exceptional person to join the communications team within a leading personal financial services company

Introduction

Provident Financial is the leading provider of credit to the UK non-standard credit market, comprising 12 million people – often on modest incomes. We are the brand leader in home credit – small, short-term, unsecured, home-collected personal loans – with a 93% customer satisfaction rating. We have an online business called Satsuma loans which lends small amounts online without the problems of payday lending. And we have a highly successful credit card business, Vanquis Bank, which offers market-leading savings rates as well as providing credit cards to those who may find themselves excluded by the mainstream credit card providers. In total, the group employs 3,600 people, has 9,000 agents operating from 240 branches, and has 2.6 million customers.  

The company leads its sector in Corporate Responsibility being included in the Dow Jones World Sustainability Indices and the FTSE4Good Index. We have well developed community outreach programmes and strong environmental credentials.  

Job description

A vacancy has arisen for a Communications Executive to work in the corporate affairs department at the company’s headquarters in Bradford. The Corporate Affairs department's role is to communicate with the company's external stakeholders including political and regulatory audiences, the media, investors and the City, and the communities in which our customers, agents and staff live and work. The job of Communications Executive has two main parts: acting as project manager in coordinating the production of the company's annual report, and managing the company's website and social media activity. There would also be a degree of proactive and reactive media handling and various other PR and general communications aspects to the job.

This exciting position presents a rare opportunity to gain practical experience in a varied role within a first-class corporate affairs department. The department works with leading advisers and consultants in the areas of PR, public affairs, media relations, investor relations, corporate responsibility, digital communications and design.

We are looking for an exceptional person who wants to continue a career in PR and communications through their intelligence, hard work and dedication. In return, we can offer a full-time role in a centre of excellence.

Candidates should possess the following:

  • A good degree
  • At least two year’s relevant experience
  • Good project management and organisational skills
  • A strong empathy with digital communication including websites and social media
  • Good literacy skills including the ability to write well-crafted copy
  • Good verbal presentation skills
  • An enthusiastic, "can do" attitude

Salary

£30,900 per annum

If you would like a job working in PR/communications for a successful, leading company, please send your CV to me, Annette Stewart at annette.stewart@providentfinancial.com The closing date for applications is Thursday 17 April 2014.