Understanding our business

Agent and a customer in conversation

Established in 1880, Provident Financial is one of the UK’s leading suppliers of personal credit products to the non-standard lending market. We serve over 2.5 million customers through a network of more than 200 branches, administrative offices, call centres and web sites.

In 2007, we sold our motor insurance division and demerged our international business as a separately listed company. Following this restructuring of our business, we are now focused on addressing the 12 million consumers in the UK who make up the non-standard credit market and increasing the number of customers we serve.

What we do

We are the largest supplier of non-standard credit in the UK and have been filling an important space in the UK non-standard credit market since 1880.

Our portfolio of tailored products is based on building personal relationships with our customers and is split into three divisions: consumer credit, credit cards and personal vehicle finance.

How we work

A combination of infrastructure, expertise and experience enables us to provide a personal and friendly service that is well suited to the needs of our customers.

Download library

Download our latest reports, results and presentations.

Corporate profile

Provident Financial is a financial services group specialising in the provision of personal credit products for consumers in the UK non-standard lending market.