External links
Home credit
Consumer Credit Association
Trade association for home credit. Most UK home credit providers are members.
Lenders Compared
Price comparison website for home credit loans.
Research
Transact
Based at Toynbee Hall in East London, Transact is a UK-wide network of organisations with an interest in financial inclusion. They maintain a website-based library on a wide range of topics such as such as, affordable credit, money advice and debt.
Consumer Credit Counselling Service
Research undertaken by this UK-wide provider of telephone, online and face to face advice on credit and debt issues
Personal Finance Research Centre
Based in the University of Bristol, this independent research centre specialises in social research into personal finance.
Financial Inclusion Task Force
Established by the former Labour Government and supported by HMT, FITF initiated research into advice, banking and credit, intended to inform policy to improve access. Most of its research library has been archived.
Credit Action
National money education charity who also compile monthly debt statistics.
Money Advice Trust Information Hub
Part of Money Advice Trust. A website-based library of information on money advice, credit, debt and debt remedies and recovery.
Government policy and regulation
Department for Business, Innovation and Skills
UK Government department with responsibility for consumer credit policy.
Office of Fair Trading
UK regulator of the home credit sector.
Financial Ombudsman Service
Free service for the resolution of disputes between customers and their financial services providers.
Money advice providers
The following organisations provide free (to client) advice:
Christians Against Poverty
Christians Against Poverty is a national debt counselling charity.
Citizens Advice
The phone number and contact details for local bureau (in England and Wales) can be found in the phone book, at the local library or from the Citizens Advice website.
Citizens Advice Scotland
The phone number and contact details for local bureau (in Scotland) can be found on the Citizens Advice Scotland website.
Consumer Credit Counselling Service
UK-wide provider of telephone, online and face to face advice.
National Debtline
Telephone helpline for those with debt problems in England, Scotland and Wales.
Payplan
UK-wide provider of debt advice.
The following organisations provide support or training services to free advice providers: