Good Neighbour volunteer paint a window frame

Our approach to community involvement is guided by our belief that we have a duty to be a model corporate citizen and a positive force in people’s lives. We serve customers in communities’ right across the UK and Ireland and we seek to work with local partners to address a wide range of issues that affect our customers. We also look further afield and recognise that there are opportunities to support projects overseas. We especially seek to address the social inclusion needs of people who live in deprived communities and support the money advice sector to address issues such as financial education and to carry out research into issues that affect our customers.

Good neighbour

Good Neighbour. Provident's Community Partnerships

Good Neighbour is our flagship CR programme, helping fulfil our ambition to be the UK's leading community-based lender by creating opportunities for our people to work with our communities.

  • A Provident Financial employee talks to a customer
  • Male Provident Financial employee
  • Provident Financial customer with a baby in the kitchen
  • A Provident Financial employee on the phone
  • Waste recycling bins
  • Two Provident Financial employees volunteering at Sedburgh Youth and Community Centre
  • Adult and two children participating in Spark community theatre project

Team challenges enable our employees to spend a day out of the office helping their local community. During 2010, Provident employees have taken part in a range of team challenges - from painting and decorating local community centres, to gardening and planting raised beds at schools to enable pupils to grow their own fruit and vegetables.

The structures we have in place guarantee that, despite economic uncertainty, CR remains a core part of our business.