Good Neighbour volunteer paint a window frame

Our approach to community involvement reflects the fact that we have a presence in almost every town and city in the UK and Ireland. These towns and cities differ greatly so we work with a variety of community partners to address a wide range of issues depending on the local community’s needs. It also underlines our commitment to use our community involvement programmes, to train, develop and motivate our employees.

The strategy behind our community involvement activities has stood the test of time for many years and comprises two strands:

  • Helping to address the social inclusion needs of people who live in deprived communities
  • Supporting the money advice sector to address issues such as financial education and carry out research into matters which relate to our customers

Good neighbour

Good Neighbour. Provident's Community Partnerships

Good Neighbour is our flagship CR programme, helping fulfil our ambition to be the UK's leading community-based lender by creating opportunities for our people to work with our communities.

  • A Provident Financial employee talks to a customer
  • Male Provident Financial employee
  • Provident Financial customer with a baby in the kitchen
  • A Provident Financial employee on the phone
  • Waste recycling bins
  • Two Provident Financial employees volunteering at Sedburgh Youth and Community Centre
  • Adult and two children participating in Spark community theatre project

Team challenges enable our employees to spend a day out of the office helping their local community. During 2010, Provident employees have taken part in a range of team challenges - from painting and decorating local community centres, to gardening and planting raised beds at schools to enable pupils to grow their own fruit and vegetables.

The structures we have in place guarantee that, despite economic uncertainty, CR remains a core part of our business.