Our business
Established in 1880, Provident Financial is a financial services organisation which specialises in the provision of personal credit products for consumers in the UK and Ireland non-standard lending markets.
We are a FTSE mid-shares 250 company listed on the London Stock Exchange. We have 3,680 employees serving over 2.6 million customers in the UK and Ireland.
We are committed to providing our customers with a service that is not only useful but also transparent and easy to understand. We lend responsibly and are proud of our high levels of customer satisfaction.
What we do
Our portfolio of products is based on building personal relationships with our customers and is split into two divisions: consumer credit and credit cards.
Home credit
We provide home credit through our Provident Personal Credit and Greenwood Personal Credit businesses, with 10,500 local agents visiting 1.8 million customers (around one in 20 UK households) to issue loans and collect payments every week.
Credit cards
We provide Visa-branded credit cards with limits that are significantly lower than those of mainstream lenders and a high level of contact with customers to help them stay in control.
Research and debate
A factual introduction to home credit and some of its associated issues.