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CR Report 2003
Our approach to CR
Who we are
Highlights
Managing our CR performance
Corporate governance
Adding Value
Reporting indicies
Policies
How we're doing
Responding to views
Verification
Highlights
It's been another year of progress in meeting our responsibilities as a good corporate citizen.
These are some of the achievements of 2003.
 
Member of FTSE4Good - the index of the UK's most responsible companies
Scored 74% in Business in the Community's Corporate Responsibility survey
One of Business in the Community's Top 100 'Company's that Count'
Extended our environment programme to Hungary and Slovakia
93% of customers satisfied with Provident home credit service
Scored 84% in the Business in the Environment survey
Exceeded many of our environment targets
Extended our verification programme Launched employee edition of our Corporate Responsibility report