Corporate responsibility


Corporate responsibility (02:51)

Corporate responsibility

2013 CR Report


View our latest corporate responsibility report, or browse the archive.

Case studies


Our case studies illustrate our commitment to each of the different aspects of our CR programme, from increasing customer satisfaction to reducing the contribution we make to climate change.

Good neighbour


Good Neighbour is our flagship community programme, which helps to fulfil our ambition to be the UK's leading community-based lender by creating opportunities to provide support for the social challenges faced by our communities.

From the CEO


Corporate responsibility plays a fundamental role in enabling us to grow and develop in a sustainable manner and as a successful business.